Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Last Updated: September 2025

At Istiak Academy, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or enroll in our courses.

1. Information We Collect

When you interact with Istiak Academy, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing/shipping address, trade license information (if applicable).

  • Payment Information: Collected securely via SSLCommerz or other approved payment gateways (we do not store your full credit/debit card details).

  • Account Information: If you create an account, we collect login details (username, password).

  • Usage Data: Information about how you use our website (IP address, browser type, device info, pages visited, time spent).

  • Communication Data: Messages, emails, or feedback that you send us.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. To process your course enrollment, orders, and payments.

  2. To deliver digital or physical products/services.

  3. To communicate with you regarding classes, updates, promotions, or support.

  4. To maintain website security and prevent fraudulent activities.

  5. To improve our services, user experience, and website performance.

  6. To comply with Bangladeshi laws and financial regulations.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data with any third parties.

However, we may share limited data in the following cases:

  • Payment Processing: Shared with SSLCommerz or other payment providers, only for transaction completion.

  • Legal Compliance: If required by Bangladeshi law, court order, or government authority.

  • Service Providers: Trusted third parties (e.g., hosting, email services) under strict confidentiality agreements.

4. Data Security

We take strong security measures to protect your data:

  • SSL encryption for all transactions.

  • Restricted access to sensitive data.

  • Secure servers and regular security audits.

  • No storage of full credit/debit card details on our website.

5. Cookies & Tracking Technologies

  • We use cookies to improve your browsing experience, remember preferences, and analyze traffic.

  • You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

As a user of Istiak Academy, you have the right to:

  • Request a copy of your personal data.

  • Update or correct your information.

  • Request deletion of your account and data (where legally possible).

  • Opt-out of promotional emails by clicking “unsubscribe.”

7. Retention of Data

  • We keep your personal data only as long as necessary for providing services, complying with legal obligations, and resolving disputes.

  • If you close your account, we may retain limited data for tax, legal, and fraud-prevention purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Registered Office: Bani Villa, Road-6/A (L), House-8, Sector-4, Uttara Model Town 1230 Dhaka, Bangladesh
📞 Phone: +880 1924-615814
📧 Email: istiakacademy@gmail.com